Snap Energy Customer Support
Whether it's online or over the phone, Snap Energy is committed to helping you find answers to your questions 7 days a week.
Paying Your Electric Bill
Customer Support Hours
Mon - Fri: 7:00am - 7:00pm
Saturday: 8:00am - 5:00pm
Sunday: 9:00am - 1:00pm
There's no question too big or too small that our online customer support staff can't handle. From billing and payment info, to refer-a-friend details, get the answers you need instantly online!
Would you rather communicate with our support staff via SMS text? Simply text your question to, '61959' and receive an immediate response from a LIVE support representative!
*Standard text messaging rates apply.
Monday thru Friday (7am - 7pm), Saturdays (8am - 5pm) and Sundays (9am - 1pm) our customer support staff is standing by ready to help answer your questions. Give us a call anytime during our service hours!