Snap Energy Customer Support

Whether it's online or over the phone, Snap Energy is committed to helping you find answers to your questions 7 days a week.

Paying Your Electric Bill

For information on how to pay your electric bill, click here.

Customer Support Hours

Mon - Fri:  7:00am - 7:00pm
Saturday:  8:00am - 5:00pm
Sunday:     9:00am - 1:00pm

customer-service-chat-orangeLive Chat

There's no question too big or too small that our online customer support staff can't handle. From billing and payment info, to refer-a-friend details, get the answers you need instantly online!


customer-service-text-orangeText Us

Would you rather communicate with our support staff via SMS text? Simply text your question to, '61959' and receive an immediate response from a LIVE support representative!
*Standard text messaging rates apply.


customer-service-phone-orangeCustomer Support by Phone

Monday thru Friday (7am - 7pm), Saturdays (8am - 5pm) and Sundays (9am - 1pm) our customer support staff is standing by ready to help answer your questions. Give us a call anytime during our service hours!